What are the Main Factors to Consider When Choosing a Carpet Cleaner?

City Wide Facility Solutions
Published on January 3, 2023

Every facility manager knows winter can be especially hard on carpets. During this time of year snow, ice, moisture, rock salt, and debris gets tracked over carpets causing damage and odors to form. Carpets can also be a place where viruses like the flu or common cold can reside and spread. 

Janitorial crews and day porters will do their best to keep up with your carpet cleaning needs, but your carpets may need professional attention after a particularly hard winter season. 

One of the many benefits of working with City Wide Facility Solutions is your dedicated facility services manager (FSM) will anticipate your carpet cleaning needs and schedule a vendor for your business when you need them most.  

Here are the main factors to consider when choosing a carpet cleaner…

Reputation is the key to choosing the right carpet cleaner

Hiring a professional carpet cleaner for your building is a significant investment. It is important to hire a vendor with a stellar reputation in the carpet cleaning business because they will not only do a good job, they can also extend the life of your carpets by years, which will save you money in the long term. 

On the other hand, hiring a carpet cleaner with a poor reputation can cause damage to your carpets, business, and reputation among tenants and customers. 

With City Wide, you don’t need to worry about vetting carpet cleaners or finding one with a good reputation because we already do this for you. We only do business with our vetted network of vendors for every facility service we manage. 

The right carpet cleaning method

Different carpet cleaning companies use different methods for cleaning carpets. Depending on the type of carpets you have in your facility, the wrong method can damage your carpets.

For instance, the powder method can yellow certain carpets and the extraction method can degrade certain carpets. Some cleaning methods can even void your carpet’s warranty if you are not careful. Also, keep in mind the type of carpet cleaning performed may impact your building. Some methods take longer to dry, meaning longer down time.   

Not only will City Wide schedule the best carpet cleaners for your job, they will also schedule the one who performs the precise carpet cleaning method your carpeting requires. Your dedicated FSM will know exactly the type of carpets you have in your facility so they can schedule the carpet cleaners who best fit your needs. 

Choose a carpet cleaner who delivers quality service 

Most reputable professional carpet cleaning providers deliver quality service, but how can you be sure? 

Facility managers have a lot on their plate and do not have time to oversee every vendor or service provider scheduled at their facility. City Wide will oversee every job they schedule for you and and more. We start with a qualified list of vendors who will prioritize your job. Then, your FSM will make regular site visits to oversee quality control and ensure client satisfaction. They will be there, on-site, to make sure you are receiving the level of service you expect (and we expect) from your carpet cleaner and every vendor we schedule for you. 

When City Wide handles the scheduling of carpet cleaners for your facility, you can be sure they have an excellent reputation, they will use the correct method for your carpets, and they deliver quality service. In addition to carpet cleaning, City Wide can also assist with your janitorial and commercial cleaning needs, as well as more than 20 additional facility services.

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